Basics OF Desktop Support Engineer

1.keyboard shortcuts

WINDOWS SHORTCUTS

                                               2.COMPUTER ARCHITECTURE

1:INPUT DEVICES: KEYBOARD,MOUSE,LIGHTPEN,JOYSTICK.ETC.

2.OUTPUT DEVICES:SPEAKERS,MONITOR,PRINTER.ETC.


3.CPU STANDS FOR CENTRAL PROCEESSING UNIT, IT IS ALSO CALLED AS BRAIN
   OF THE COMPUTER.

4.MEMORY UNIT:RAM AND ROM.

              RAM STANDS FOR RANDAM ACCESS MEMORY.
           
              ROM STANDS FOR READ ONLY MEMORY
3:BLUE SCEEN ERRORS:Mainly blue screen errors cause of drivers issue and ram issue this the two major problems.